Terms & Conditions - Plants

Delivery

We are a mail order business delivering within the European Union only.

Transit

Plants are usually sent by parcel post. Plants delayed or damaged in transit should be reported immediately to the carrier by telephone, or email and confirmed in writing.

Postage and packing

Plants are mailed in boxes. We reserve the right to remove pots if necessary to simplify packaging plants. Plants are fairly tightly packed to stop them moving about. We have found this by far the best method. On receipt we recommend you open the box and stand up the plants. Each variety has a descriptive label.

The following rates apply to England and Southern Scotland only. Rates for Southern Ireland and EU Countries may incur additional postal charges on top of those listed below. Please contact the nursery before ordering from these areas.

From - To	Price
£0.00 - £10.00	£7.00
£10.00 - £50.00	£13.00
£50.00 - £70.00	£17.00
£70.00 - £100.00	£22.00
£100.00 - £130.00	£30.00
£130.00 - £160.00	£38.00
£160.00 - £190.00	£42.00
£190.00 - £220.00	£47.00
£220.00 - £250.00	£50.00

For orders over £250.00, please contact the nursery. The nursery reserves the right to alter postal prices should the need arise.

Conditions

The nursery reserves the right to alter prices (up or down) without prior notice should the need arise.

Plant size

Plants are sold in 7/9 cm pots (except where otherwise stated). The plants are approximately 7-10 cm when dispatched.
All packaging and carriage is chargeable to the customer.

Payment

Strictly payment with order. If not using the online facility cheques should be made payable to Allison Fitz-Earle. Payment will not be banked on unfulfilled orders but returned.

PayPal accept payment by the following payment methods, or you can pay with your PayPal account.

Availability

All plants are offered subject to availability. We endeavour to fulfill orders swiftly, but due to demand some plants may be sold out. Customers requiring large quantities should telephone or e-mail before placing an order as plants may need to be grown to order. Generally, plants are available from April to October but orders will be taken outside these times. We reserve the right to substitute plants for other varieties should the need arise. Orders are compiled in strict rotation and will normally be dispatched within 14 days of receipt of order but, should weather conditions be unsuitable, we reserve the right to delay dispatch until they improve. We should endeavour to notify you if this occurs. To avoid plants being stored by the delivery service over the weekend orders are usually dispatched on a Monday. Acceptance of orders does not guarantee supply.

Plant quality

Every effort is made to ensure plants are dispatched in good condition, true to name and pest free, but are sold without warranty. No liability is accepted for any consequential problems after inspection on arrival, although any complaints will be dealt with on their own merits. Liability is limited to the purchase price of the plants.

Refund of online payments

Note: If we need to refund a payment the 'Refund online' option is only available for 60 days after the payment is sent.

General Agreement

Placing an order signifies acceptance of these terms.

The information contained in the lists is a guide only, but every effort has been made to ensure that plant names and accompanying notes are correct.

The plant list herein supersedes all previous editions.